Teams

ONE TEAM - SHARED GOALS

MULTICULTURAL & VIRTUAL TEAMS

Managed well, a culturally diverse workforce can be a powerful asset of competitive value, enabling businesses to reach much wider markets. Multicultural teams can deliver huge benefits to businesses through the sharing of their perspective, knowledge and experience, including: more effective resolutions to business problems, greater creativity, improved bottom line, greater competitiveness, stronger relationships, and greater credibility with multicultural customers.

Cultureresourcecentre’s 'High Performance Multicultural & Virtual Teams' programs are designed to meet the needs of organisations seeking to optimise their ability to operate effectively within a multicultural & global environment. The programs assist people, teams & organisations with the collaboration skills necessary to ensure that culturally diverse and remote teams work effectively towards common goals and business outcomes.

Our programs provide skills and competencies for achieving results while working, managing and leading multicultural & virtual teams. We facilitate training workshops for those executives, managers and professionals who want to move beyond awareness, thus start to practice skills and develop competencies to enhancing the Cultural Intelligence of organisations, teams and people.

Outcomes

  • Break down cultural barriers by finding & emphasising areas of similarity
  • Ability to interact, work, manage and lead effectively both within the organisation as with partners and clients
  • Influence outcomes, drive commitment and results from remote team and/or colleagues
  • Develop action plans for improving team communication; workplace practices and team management
  • Analyse the effectiveness of current communication technologies (emails, phone, teleconference, and videoconference), and identify any issues in current communication methods
  • Explore the current communication issues that are being directly faced by team members
  • Develop work practices for working in and managing multicultural teams focussing on shared accountability for timeframes, deliverables and quality
  • Clarify the responsibilities and accountabilities of team members in different locations, and their contribution to making the virtual team successful

Key topics covered by our action based solutions:

Intercultural fundamentals:

  • Positioning culture
  • Mapping cultural values, orientations & communication preferences
  • Bridging cultural gaps with effective communication
  • Implementing cultural strategies & best practices

Effective multicultural teams

  • Best practices for multicultural & virtual teams
  • Effective leadership styles

Multicultural teams skills & competencies

  • Building teamwork
  • Decision making and accountability
  • Motivating employees, giving feedback and evaluating
  • Managing (virtual) meetings
  • Detecting, resolving & managing conflict

Country specific multicultural & virtual teams :

  • Ongoing development through self-paced learning - web reference tool for over 60 countries